01Acceptance of terms
By creating an account or using rooot. (“the Service”), you agree to these Terms of Service (“Terms”). If you don’t agree, don’t use the Service.
These Terms form a binding agreement between you and rooot. (“rooot.,” “we,” “us”). We may update them from time to time — see section 11.
02Eligibility
You must be at least 13 years old to use rooot. If you’re between 13 and 18 (or your jurisdiction’s age of majority), you need permission from a parent or legal guardian.
If you’re using rooot. on behalf of a company or label, you represent that you have authority to bind that entity to these Terms.
03Accounts
You’re responsible for keeping your account credentials secure and for everything that happens on your account. Notify us immediately at support@rooot.online if you suspect unauthorized access.
We may suspend or terminate accounts that violate these Terms. You may delete your account at any time from Settings (coming soon).
04Credits & subscriptions
rooot. uses a credit system to download sounds. Credits are granted through:
- Monthly allowance on paid plans (Starter, Pro, Max).
- One-time top-ups purchased from Settings.
- Promotional credits occasionally granted by rooot.
Credit rollover
Paid plan credits roll over with no cap while your subscription is active. Free plan credits cap at 10 — any beyond that don’t carry forward. Top-up credits never expire as long as your account is active. Plan credits spend first — top-ups draw down only after your monthly allotment runs out.
Refunds
Digital products and credits are non-refundable by default — that’s the industry standard for digital goods, since they can’t be unreturned once delivered. That said, rooot. is more forgiving than most: if something goes wrong on our end — the platform fails, a download breaks, a sound was removed via takedown, a charge happened in error — reach out at support@rooot.online and we’ll work it out case-by-case.
We reserve the right to refuse refund requests we determine to be made in bad faith or without valid grounds. Patterns of refund disputes on completed purchases may trigger account review.
Refunds are processed through Stripe and typically take 5–10 business days to appear on your statement. Receiving a refund doesn’t automatically revoke sounds you’ve already downloaded or kits you’ve already unlocked — those licenses stay yours.
Billing
Subscriptions renew automatically until cancelled. You can cancel any time from Settings → Billing — cancellation takes effect at the end of the current billing period (you keep full access until then). After that, you have 30 days to redeem any remaining plan credits before they reset. Top-up credits don’t expire as long as your account is in good standing. Payments are processed by Stripe.
05Sound license
Sounds you redeem on rooot. are licensed for use in your music. Drums, one-shots, fx, and vocals are 100% royalty-free — use them anywhere. Loops, MIDI, and stems require clearance directly with the producer when your track passes 1M streams or signs to a major label. Each sound shows who made it · rooot. is the marketplace, the producer is the creator.
For the full license terms, see your library: Sound License (sign in to view).
06Producer uploads
If you upload sounds to rooot. as a producer, you represent that:
- You own or have all necessary rights to the material you upload.
- Your upload does not contain uncleared samples from copyrighted recordings.
- You grant rooot. a non-exclusive license to host, display, preview, and deliver your sounds to buyers under these Terms.
Producer payouts, revenue share, and content removal are governed by the separate rooot. Producer Agreement, which you’ll accept during producer onboarding.
07Prohibited use
You may not:
- Attempt to access rooot.’s systems without authorization, scrape downloaded files, or reverse-engineer our delivery mechanism.
- Use rooot. to distribute content you don’t have rights to.
- Harass, threaten, or abuse other users or producers via reviews, messages, or comments.
- Share your account credentials with others.
- Use rooot. to train machine learning models on downloaded sounds without a separate license from rooot.
08DMCA & takedowns
If you believe a sound on rooot. infringes your copyright, send a DMCA notice to dmca@rooot.online including:
- Your identity and contact info.
- Identification of the copyrighted work.
- The URL of the infringing sound on rooot.
- A statement that you have a good-faith belief the use is unauthorized.
We’ll remove the material and notify the uploader. Repeat infringers have their producer accounts terminated.
09Termination
You may stop using rooot. at any time. We may suspend or terminate your account for violations of these Terms, suspected fraud, or any reason we deem necessary to protect the Service or other users. We’ll try to give notice where practical.
On termination: already-downloaded sounds remain licensed to you; remaining credit balance may be forfeited at our discretion depending on the reason for termination.
10Limitation of liability
rooot. is provided “as is.” To the maximum extent permitted by law, rooot. is not liable for indirect, incidental, or consequential damages. Our total liability for any claim is limited to the amount you paid rooot. in the 12 months preceding the claim.
Some jurisdictions don’t allow these limitations; in that case they apply to the extent permitted.
11Changes to these terms
We may update these terms at any time. The latest version is always posted here, and changes take effect immediately. By continuing to use rooot. after an update, you agree to the new terms.
12Contact
Questions about these Terms? Email legal@rooot.online or use our support page.